Privacy Policy

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Privacy Policy

This Privacy Policy describes how SGNCHealthyFood.com (“SGNC”, “we”, “our”, or “us”) collects, uses, discloses, and protects the personal information of users (“you”, “your”) when you visit or make a purchase from our website handled by Surbhi Garg.

By using this website, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information

Name
Email address
Mobile number
Shipping and billing address
Payment details (via secure payment gateways)
Order history and preferences
IP address, browser type, device information

b. Non-Personal Information

Cookies and tracking data (see section 5)
Location data
Session duration and interaction behavior on the site

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you regarding your order, delivery, or returns
Send marketing emails or newsletters (if you opt in)
Improve our website, services, and user experience
Prevent fraud and ensure secure transactions
Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Logistics providers (e.g., courier partners)
Payment gateways (e.g., Razorpay, Paytm, etc.)
Email/SMS providers (for order updates and marketing, if consented)
Analytics services (e.g., Google Analytics) to improve our services
Government authorities or law enforcement, if legally required

4. Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purpose for which it was collected
Comply with legal obligations
Resolve disputes and enforce agreements

You may request deletion of your data at any time, subject to legal and transactional limitations.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Recognize you when you return to the site
Save your preferences
Analyze site traffic and performance

You can disable cookies through your browser settings, but it may affect your user experience on our website.

6. Security of Your Information

We implement industry-standard security practices, including SSL encryption and secure servers, to protect your data. However, no method of online transmission or storage is 100% secure. SGNC is not liable for any breach beyond our reasonable control.

7. Your Rights

You have the right to:

Access your personal data
Request corrections or updates
Withdraw consent for marketing
Request deletion (subject to order or legal constraints)

To exercise these rights, please contact us at:
📧 support@sgnchealthyfood.com

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from minors. If we discover such information has been collected, it will be deleted immediately.

9. Third-Party Links

Our website may contain links to third-party sites. SGNC is not responsible for the privacy practices of those websites. Please review their privacy policies independently.